Survey results of the Outlook Report highlighted two key trends: the development of ethical business models and that of Digital Banking.
Speaking about the importance of these trends, Blake Goud, chief research officer at Middle East Global Advisors added, “Shariah compliance is necessary but not sufficient for consumers demanding ethical financial services. This implies that corporate social responsibility is not enough — consumers want their financial institutions to integrate an ethical approach into their core business mode.
Alfalah Consulting - Kuala Lumpur: www.alfalahconsulting.com
Islamic Investment Malaysia: www.islamic-invest-malaysia.com